- Not many differences that will truly matter
- Your caretaker still needs to coordinate care and physically pay the bills each month and manage the claim and your finances
- You will have to be reassessed as needing care services at least annually for indemnity payments to continue.
- A reimbursement design allows for direct billing and direct payment, so a caretaker essentially supervises claim.
- Even though indemnity plans allow for direct compensation of a family member, this can affect quality of care and the quality of life for the caregiver. Are you are really considering and wanting a family member providing your care if you have insurance? If so,
- Is a family member going to be qualified to provide the type of care needed?
- Will they physically be able to provide care needed?
- Will they be around and available to provide the care when needed in the future?
- Will family members all be in agreement as to what is needed for your care?
- Will there be government requirements for caregivers to claim the income received from you or for you to provide workers compensation insurance, etc.?
- Will there be pressure to use funds for purposes other than your healthcare?
- What will payment and care coordination technology look like in 30 or more years.
- When you need to go on claim, you are assigned a case manager who is a single point of contact for the entire family to assist in all phases of the process (paperwork, care coordination, etc.- no call centers).
- Silver Brick Road – included with each MG contract, client and family can find providers based on geography, offerings, ratings, needs (what typically takes the average family 2-6 weeks takes 5-10 minutes!), articles, videos, Care Circle, Assessments, pre-planning.
- Care Circle – keeps family and friends in the loop – anyone named in the Care Circle by the owner of MG receives an observation report by the Caregiver. This Care post is an email blast sent to each member of the Care Circle each day care is provided, detailing what care was provided that specific day, what is going on, what they did, what to do now.
- Assessments – puts a baseline on what to do – can also be a cognitive screen. Insured can do on self or Care Circle member can do the assessment on insured, receive guidance and provide suggestions.
- Next steps – we provide a list of the right questions a family should be asking potential caregivers.
- Bill pay – a way to pay caregivers directly without the need of sending a check to the family who then has to deposit and write out more checks to caregivers.
- Pre-planning – a service that allows you to plan for your care, develop a plan choose your care provider prior to being on claim. Allows insured to fully develop a plan based on a future need because of a diagnosis that does not have immediate affect but eventually will (MS, Alzheimer’s, rheumatoid arthritis, etc. – debilitating conditions that can work slowly over time). We save the plan in our system and when time comes for pulling the trigger for benefits there is no crisis management, the plan is already to go.
- Family has White Glove Concierge Care and with the dial of a toll free number, they are put in touch with your Concierge Caregiver to guide everyone through a difficult time.